CUSTOMER SERVICES

If you have any questions concerning a product or online purchase please contact us.

KTFO Fight Gear contact us

FAQ

Question regarding an online order?

To help you get to the information you need as quickly as possible, this page contains answers to the questions we most commonly get asked. We hope you find what you are looking for here but if not you can phone or email us directly using the details on our contact page and we will get back to you as quickly as possible.

Who is KTFO Fight Gear?

We design and sell a wide range of bespoke clothing, equipment and accessories for boxing, sports and exercise. We sell fashionable high quality products for men and women, for use by fitness fanatics, amateurs and professionals.

KTFO Fight Gear is a trading name of KTFO Ltd, a limited company registered in England under company number 9729909. Our registered office is: 20-22 Wenlock Road, London, N1 7GU.

How can I contact KTFO Fight Gear?

If you have a query and did not find an answer by searching our website, please feel free to contact us using our online contact form or phone us on 07581 033691. Please provide as much detail as possible such as your name, order number etc. to ensure your query is processed as quickly as possible.

How can I return my order?

If you have bought a product on KTFO-Fight-Gear.co.uk and you are not 100% satisfied, you have 30 days to return the product to us and we’ll exchange it or refund it. Please note, however, we do not exchange or refund perishable goods such as food or drinks.

Please address returns to:

KTFO Fight Gear
Lyall House, Station Road
Seghill, Cramlington
Northumberland, NE23 7SE

We recommend obtaining proof of postage from your Post Office when returning your parcel.

Do you ship internationally?

Unfortunately we currently only deliver within the UK. Please note that your delivery address and billing address must both be in the UK (although they need not be the same as each other).

How long do I have to wait for my order?

Once you’ve placed your order and it has been shipped you will receive an automatic confirmation email. We process every order as quickly as possible and use Royal Mail first class delivery as they offer a fast, reliable nationwide service.

Please note UK public holidays may affect your delivery time.

Whether you're a serious boxer, new to the sport or simply a fitness fanatic, all our products are available to buy online 24-7. ×
Delivery to UK mainland addresses is FREE on orders over £50 and up to 20kg. We use Royal Mail for a fast, reliable service. Please note: Unfortunately we do not currently deliver to addresses outside of the UK. ×
If an order is placed before 1pm then it is ordinarily dispatched from our warehouse the same day subject to stock availability. ×
We specialise in high quality products and unique designs that are both comfortable and durable. ×
Create a new list