Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, drink and supplements cannot be returned. Additional non-returnable items include: gift cards, downloadable software products, some health and personal care items.
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If you have bought a product on KTFO-Fight-Gear.co.uk and you are not 100% satisfied, you have 30 days to return the product to us and we’ll exchange it or refund it. We will replace an item if it is defective or damaged. If you need to arrange an exchange for the same item please send us an email at firstname.lastname@example.org and send your item to: Lyall House, Station Road Seghill Northumberland England NE23 7SE.
To return your product, please post it to KTFO Fight Gear, Lyall House, Station Road, Seghill, Northumberland, NE23 7SE.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over £50 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.